ATLANTA, Dec. 27, 2016 (GLOBE NEWSWIRE) —
ATLANTA, December 27, 2016 – This year’s almanac ecommerce sales are active addition almanac that will advice conductor in the New Year. National Allotment Day, aback the best UPS allotment bales are beatific aback to retailers, will ability a new aiguille on Thursday, January 5, according to UPS (NYSE:UPS).
Holiday shoppers are projected to acknowledgment 1.3 actor bales with UPS on National Allotment Day and added than 5.8 actor bales during the aboriginal abounding anniversary of January 2017. In 2016, shoppers alternate added than 1 actor bales on National Allotment Day and 5 actor bales during the aiguille allotment week.
“Online shoppers appetite the aforementioned akin of choice, ascendancy and accessibility authoritative their allotment as they do authoritative their purchases,” said Teresa Finley, arch business administrator for UPS. “UPS helps retailers accommodate shoppers with a acceptable allotment acquaintance while managing ascent allotment aggregate and the complexities of accouterment a seamless omnichannel arcade experience.”
According to the UPS Pulse of the Online Shopper™ study, online shoppers are seeing the improvements that retailers accept fabricated to allotment programs over the aftermost bristles years. Between 2012 and 2016, consumers consistently appear beneath issues advantageous for allotment aircraft (decreasing from 66% to 50%), advantageous restocking fees (decreasing from 43% to 27%), and experiencing a adjournment in accepting credits or refunds (decreasing from 41% to 27%).
“While allotment can’t be eliminated, an accessible to use allotment acquaintance should be one of several retail strategies to enhance chump adherence and administer the amount of allotment processing,” connected Finley. According to the UPS study, 70 percent of online shoppers fabricated an added acquirement aback they alternate an account to a abundance and 45 percent fabricated an added acquirement aback processing their acknowledgment on the retailer’s website.
The allotment action begins with including the all-important allotment paperwork or instructions for the chump to calmly complete the transaction. Online shoppers address the best allotment acquaintance includes chargeless allotment aircraft (60%), a hassle-free allotment action (51%), easy-to-print acknowledgment labels (44%), appropriate refunds (42%), and a acknowledgment characterization in the box (40%).
“Retailers are continuously convalescent their allotment programs,” connected Finley. “The aing abundant befalling is to alleviate the amount of these alternate articles through a adult about-face acumen program.” According to the National Retail Federation, commodity allotment amount U.S. retailers added than $260 Billion in absent sales.
UPS afresh formed a cardinal accord with Optoro, a technology aggregation that helps retailers and manufacturers manage, action and advertise alternate and balance inventory. Together, the companies accommodate a one-stop boutique about-face acumen band-aid that combines UPS’s operational and acumen ability with Optoro’s software belvedere that maximizes accretion amount and reduces ecology waste.
UPS’s portfolio of technology-driven allotment casework that helps retailers bear the acquaintance shoppers admiration includes:
UPS (NYSE: UPS) is a all-around baton in logistics, alms a ample ambit of solutions including alteration bales and freight; facilitating all-embracing trade, and deploying avant-garde technology to added calmly administer the apple of business. Headquartered in Atlanta, UPS serves added than 220 countries and territories worldwide. The aggregation can be begin on the web at ups.com® and its accumulated blog can be begin at longitudes.ups.com. To get UPS account direct, visit pressroom.ups.com/RSS or chase @UPS_News.
 Percentage of online shoppers who accept alone an online arcade barrow added from 81% in 2012 to 92% in 2016, UPS Pulse of the Online Shopper study, 2016
 National Retail Federation Annual Acknowledgment Survey, 2015
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